OhToby.com provides their services subject to the following conditions. If you visit or shop at OhToby.com, (also/or: www.ohtoby.com) you accept these conditions. Please read them.

Privacy Policy

1. All personal information and email addresses collected by OhToby.com via www.ohtoby.com or www.horses-n-dogs.com any other method shall be kept confidential and strictly for the purpose it was collected.

2. No personal information or email addresses will be sold, shared or distributed to third parties in any way.

3. Email addresses submitted to OhToby.com via our online system, or any other method, where the owner of the email address agrees to become a 'member', shall be added to our member's mailing list and receive a newsletter no more than once a month. Removal from the mailing list can be done at any time by emailing us and including the persons email address to remove from the list.

Disclaimer

All items for sale by OhToby.com are 100% guaranteed secure and available for purchase using our partner's secure server (2checkout.com). These items are easily identified with the "add to shopping cart" button next to them and include items by partners of OhToby.com.

OhToby.com does not guarantee the items for sale by third parties (companies/individuals not affiliated with OhToby.com) on this website. This includes, but is not limited to, any product or service offered through a third party using this website as a means of advertising. It is the customers responsibility to verify the legitimacy of the items, pets, pet stuff, etc. advertised for sale in the "classifieds" on this website that are for sale by anyone other than OhToby.com..

Shipping policy

OhToby.com will ship all items ordered promptly, no more than 2 business days from the date that payment is received from the customer. This is the date that the payment clears through 2checkout.com which is usually within 24 hours from the time of online payment. Items from our partner sites will be shipped as per their regular shipment terms. Partner sites are defined as items that are sold as "drop shipped" items by third party companies.

Return Policy

You may return items sold by OhToby.com within 14 days of delivery for a full refund if you received a damaged, defective, or incorrect item. You may also receive refunds (less shipping, restocking, and processing fees) for items that are not damaged, defective or incorrect if the item is not opened and has not been used.

Please note: We cannot accept returns of certain items, including:

• Any item that is returned more than 14 days after delivery.
• Any item that contains a CD, CD-ROM, or software.
• Any item that is not in its original condition (has been used), or is missing parts.
• Any membership for ad posting on this website

To receive a refund, please contact us to confirm the correct return address, and then send your order in new condition along with your contact information. We'll notify you via e-mail of your refund once we've received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return.

To receive a refund for a damaged, defective or incorrect item, please contact us and let us know what the problem is, and then send your item back to us. We'll notify you via email of your refund once we've received the item.